Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adding Contacts to Address Book

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by sfhowes

more options

I been using Thunderbird for donkeys years and Adding Contacts used to be simple'

I can still add contacts directly from the inbox email details. B I cannot EDIT existing contacts or create a new contact through the EDIT or New Contact function. As soon as I click EDIT or on New Contact the address book greys out. I can enter names and other details but "Save" does nothing. Very frustrating. What is causing this.

I been using Thunderbird for donkeys years and Adding Contacts used to be simple' I can still add contacts directly from the inbox email details. B I cannot EDIT existing contacts or create a new contact through the EDIT or New Contact function. As soon as I click EDIT or on New Contact the address book greys out. I can enter names and other details but "Save" does nothing. Very frustrating. What is causing this.

All Replies (2)

more options

This works for me: Open your address book and RIGHT-CLICK on the name you want to edit. This gives you a short dropdown menu. Click on Edit in that menu. Make the changes in the appropriate fields on the right and click Save.

more options

Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)? If it still happens in safe mode, create a new test address book, add a contact, and see if the edit operation works.