Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot access emails Thunderbird

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by badabird

badabird
badabird
more options

Started Thunderbird this AM.....it installed an update....then asked me to created accounts.....I cannot access my emails....I'm really in bad shape if I do not get Thunderbird to access my emails. I've restored a backup from 5 days ago, it does not access them....HELP. The version that installed was 102.15. The email to send a solution is badabird@vivaldi.net

Started Thunderbird this AM.....it installed an update....then asked me to created accounts.....I cannot access my emails....I'm really in bad shape if I do not get Thunderbird to access my emails. I've restored a backup from 5 days ago, it does not access them....HELP. The version that installed was 102.15. The email to send a solution is badabird@vivaldi.net

All Replies (2)

badabird
badabird Question owner
more options

Added a screenshot of what Thunderbird looks like. I have located my profile and it appears Thunderbird is using the correct profile, but it will not load my accounts.

badabird
badabird Question owner
more options

Screenshot showing the correct profile being used and I used notes to view one of the accounts and it show data....but Thunderbird will not show the accounts.