Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My account data

more options

Hi sorry i opened firefox now and i see that all my data is lost i tried relogin with my account and nothing my bookmarks, my saved emails basicly all of my data is gone

Hi sorry i opened firefox now and i see that all my data is lost i tried relogin with my account and nothing my bookmarks, my saved emails basicly all of my data is gone

All Replies (1)

more options

Hola, Este es el foro en Español, el Firefox fue reinstalando antes de este problema o haz reinstalando el sistema o cambiado de Pc? Hay que tener en cuenta que la cuenta de Firefox (Sync) es para sincronizar dispositivos con Fitefox y no para hacer respaldos, para ello se debe hacer una copia de la carpeta de perfil del Firefox. Saludos