Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not getting an emails to any of my accounts

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by jmcarius

jmcarius
jmcarius
more options

Why has Thunderbird stopped working for all mine and my families email accounts? We are not receiving any emails at all. It started about 3 days ago.

Why has Thunderbird stopped working for all mine and my families email accounts? We are not receiving any emails at all. It started about 3 days ago.

All Replies (4)

david
david
  • Top 10 Contributor
more options

What error messages are you receiving? Are all accounts on the one PC, or do other family members use different PCs with same problem? When you login online, are there messages there?

jmcarius
jmcarius Question owner
more options

I'm not getting any error message, just not receiving any emails at all and we all use the same PC and when we login there are no new messages at all in our inboxes. The problem started around the 27 January 2023.

david
david
  • Top 10 Contributor
more options

If there are no messages online, then I suggest contacting your email host to investigate.

jmcarius
jmcarius Question owner
more options

Thanks for your help