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Thunderbird

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  • Last reply by Matt

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Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH.

This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH. This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?

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I see this as a duplicate of https://support.mozilla.org/en-US/questions/1393827 So I am closing this topic.

Failure to elicit a response is not a reason to post again within a couple of days.