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Recover one user from a corrupted profile

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Hi,

My Firefox profile is corrupted and I can't recover neither users nor passwords. I have been able to recover all but one profile and I can't log in. Is there any way to fix it?

Greetings and thanks for your time,

Hi, My Firefox profile is corrupted and I can't recover neither users nor passwords. I have been able to recover all but one profile and I can't log in. Is there any way to fix it? Greetings and thanks for your time,

All Replies (1)

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Hola, este el foro de ayuda en español, que has probado para recuperar las contraseñas? Los métodos son copiando los archivos de un perfil antiguo a un perfil nuevo, si esto no funciona es porque los archivos estan corruptos, otra forma es que tengas la cuenta de sync en más de un Firefox desktop por lo tanto las contraseñas están sincronizadas en el segundo Firefox. Saludos