Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scroll bar turns solid black when extending my screen

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Hello,

I recently purchased a monitor that I could hook up to my laptop when working from home, and yesterday after I connected the monitor I noticed that the scroll bar on the right side of the webpage was still there, but had gone completely black. If I click on it and drag my mouse, sometimes I randomly hit where the scroll bar is and it works, but I have no way of knowing where it is without guess and check. Also, the scroll bar does still show up on new tab pages and the firefox settings page. I was wondering if there's anyway I could either fix the problem or just stop displaying the scroll bar altogether?

Thanks

Hello, I recently purchased a monitor that I could hook up to my laptop when working from home, and yesterday after I connected the monitor I noticed that the scroll bar on the right side of the webpage was still there, but had gone completely black. If I click on it and drag my mouse, sometimes I randomly hit where the scroll bar is and it works, but I have no way of knowing where it is without guess and check. Also, the scroll bar does still show up on new tab pages and the firefox settings page. I was wondering if there's anyway I could either fix the problem or just stop displaying the scroll bar altogether? Thanks

All Replies (1)

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.