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Thunderbird 78.0 header blank with no add-ons and in safe mode

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Matt

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Hello, after upgrading to TB 78.0 all email headers are blank. I have no adds ons but tried safe mode anyway. It didn't help. I tried rebuilding the .msf files. It didn't help. Toggling between all/normal headers didn't help. What else might I try?

Hello, after upgrading to TB 78.0 all email headers are blank. I have no adds ons but tried safe mode anyway. It didn't help. I tried rebuilding the .msf files. It didn't help. Toggling between all/normal headers didn't help. What else might I try?

All Replies (2)

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See this topic: https://support.mozilla.org/en-US/questions/1295214

Creating a new profile for 78 is probably the best option until in-place upgrades from 68 are deployed, probably when 78.3 is available in the fall.

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I started finding major other problems after posting this some of which match the other thread so I'll go to that one.