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See an old firefox installation in "send tab to other device" that has already been removed in "Devices & apps"

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  • 1 has this problem
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  • Last reply by Thomas

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On Firefox for Android, I see a "phantom" device that I no longer have access to.

This device has already been removed in my "Devices & apps" setting within my firefox account but I can't find a way to make it disappear from the "Send tab to other device" list in Firefox for Android, and have no idea why it continues to show up.

I've cleared the data on Android, logged out and logged back in, synced manually, and nothing I've tried seems to help.

On Firefox for Android, I see a "phantom" device that I no longer have access to. This device has already been removed in my "Devices & apps" setting within my firefox account but I can't find a way to make it disappear from the "Send tab to other device" list in Firefox for Android, and have no idea why it continues to show up. I've cleared the data on Android, logged out and logged back in, synced manually, and nothing I've tried seems to help.

Chosen solution

Hi

Fair point, we have recently tidied up our Google Play store listings. The new Firefox for Android is availabe as Firefox for Android Beta. We are still resolving some issues, but it is already good enough to use as a browser and has improved tab and content sharing options.

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Hi Thomas

I recommend that you try the new Firefox Preview browser, available in the Google Play store. That is the future of our work on Firefox for the Android platform and I have not had this issue myself using it (and I am connected to several devices, so tidying them up is sometimes really useful!).

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I don't have Firefox Preview as a listing in the Canadian Google Play store. Do you have other suggestions? I am hesitant to try Nightly but would consider Firefox Focus once I know more about the differences.

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Chosen Solution

Hi

Fair point, we have recently tidied up our Google Play store listings. The new Firefox for Android is availabe as Firefox for Android Beta. We are still resolving some issues, but it is already good enough to use as a browser and has improved tab and content sharing options.

Modified by Paul

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That worked. Thanks Seburo!