Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My computer died, I want to transfer bookmarks and passwords off old hard drive, but I only have a hardrive dock to run it on.

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

more options

The mother board in my old computer died, I got a new computer, but cannot install the harddrive (new computer is a laptop, old was desktop) into it. I have an external harddrive dock for the old drive, and can copy most of my stuff, but am lost on how to do so with firefox.

The mother board in my old computer died, I got a new computer, but cannot install the harddrive (new computer is a laptop, old was desktop) into it. I have an external harddrive dock for the old drive, and can copy most of my stuff, but am lost on how to do so with firefox.

All Replies (2)

more options

On Windows, the Firefox profile folder (which contains all of your browser data) is usually located in the following location:

C:\Users\YOUR_USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles

This is the profile folder that you want to recover your information from. See Recovering important data from an old profile for more information.

Hope this helps.

more options

Note that "AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.