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Still can't launch firefox, profile can't be loaded error. tried deleting/renaming ini file & directory. uninstalled, deleted trash, restarted. nothing works.

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I am on a mac and cannot launch Firefox. i keep getting the "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have tried the solutions in link below and nothing works.

- i renamed or deleted both the .ini file and the application support folder.

- i can't launch the appication so i can not open profile manager.

- i have uninstalled Firefox, removed from trash and restarted but I still can't launch firefox.

https://support.mozilla.org/en-US/questions/1152265

I am on a mac and cannot launch Firefox. i keep getting the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have tried the solutions in link below and nothing works. - i renamed or deleted both the .ini file and the application support folder. - i can't launch the appication so i can not open profile manager. - i have uninstalled Firefox, removed from trash and restarted but I still can't launch firefox. https://support.mozilla.org/en-US/questions/1152265

All Replies (1)

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hi this problem maybe at your mac try with another labtap.