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Emails sent from Thunderbird are always blank when sent to Outlook?

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by sfhowes

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This has been an ongoing and chronic problem in Thundebird (Mac 60.9.1 (64-bit)) - Any emails sent to anyone using Outlook (just about any version) arrive blank (i.e. there is no body of text. The Subject is there, all the metadata, just nothing in the body of the email.

This does not affect PLAIN TEXT emails but its a pain to have to send plain text just to be sure it will arrive with body text.

Does anyone know what could be causing this? Maybe links in a sig? Or something weird with the way Thunderbird handles HTML/Rich emails?

Help!

This has been an ongoing and chronic problem in Thundebird (Mac 60.9.1 (64-bit)) - Any emails sent to anyone using Outlook (just about any version) arrive blank (i.e. there is no body of text. The Subject is there, all the metadata, just nothing in the body of the email. This does not affect PLAIN TEXT emails but its a pain to have to send plain text just to be sure it will arrive with body text. Does anyone know what could be causing this? Maybe links in a sig? Or something weird with the way Thunderbird handles HTML/Rich emails? Help!

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Are your html messages composed directly in TB or copied in from another app, such as a word processor? Same with the signature - composed in TB or another app?