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Disappearing history, bookmarks and Quantum icon after Quantum install.

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  • 1 has this problem
  • 2 views
  • Last reply by Shadow110

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Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I brought up the older version of Firefox and history and bookmarks are gone.

Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I brought up the older version of Firefox and history and bookmarks are gone.

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So are bookmarks gone in both versions of Firefox ? Which was the version that had the issue ? How do you have both versions set up to run ? Is there a folder on the desktop called OldFirefoxProfile ?