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I seem to have two Firefox accounts - how do I merge them so my bookmarks appear on my new laptop?

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  • Last reply by cor-el

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I just got a new laptop and set up my email, etc. Firefox didn't recognize me so I ended up setting up a new account. Of course, that account doesn't know about all the bookmarks in my other account. How do I get the two merged or find my way into the old one and delete the new one, or do some other thing that will put my bookmarks on my new laptop? Thanks!

I just got a new laptop and set up my email, etc. Firefox didn't recognize me so I ended up setting up a new account. Of course, that account doesn't know about all the bookmarks in my other account. How do I get the two merged or find my way into the old one and delete the new one, or do some other thing that will put my bookmarks on my new laptop? Thanks!

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You need the email address and the password to be able to connect to the other account. If you do not remember both then you can't connect to that Sync account. If you would reset the password of the Sync account then this will remove all data stored on the Sync server. Note that Sync isn't meant to be used as a backup device.