Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"You may not have the appropriate permissions" blocks everything.

misstk
misstk
more options

Whenever I click on the Mozilla Firefox icon, I get a message saying The item referred to on this shortcut cannot be accessed. You may not have the appropriate permissions. When I tried to uninstall Firefox I got the same message about permissions.

Whenever I click on the Mozilla Firefox icon, I get a message saying The item referred to on this shortcut cannot be accessed. You may not have the appropriate permissions. When I tried to uninstall Firefox I got the same message about permissions.

All Replies (1)

Tomatoshadow2
Tomatoshadow2
more options

Did you install as a administrator?