Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Frequent crashes TB 52.4.0 on macOS Sierra

maytheschwartz
maytheschwartz
more options

Random crashes, almost every session, often when TB is simply running in the background. Crash reports are nowhere to be found... The folder ~/Library/Thunderbird/Crash Reports/submitted/ does not exist...

Random crashes, almost every session, often when TB is simply running in the background. Crash reports are nowhere to be found... The folder ~/Library/Thunderbird/Crash Reports/submitted/ does not exist...

All Replies (4)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
more options

But you get the crash reporter, right? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter

maytheschwartz
maytheschwartz Question owner
more options

Yes, the crash reporter usually appears. And I have asked for help, and indicated that the crashes are frequent.

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
more options

are you at sierra 10.12.3 or higher?

maytheschwartz
maytheschwartz Question owner
more options

Yes. MacOS 10.12.6 . The problem has apparently dissolved, without any knowing intervention on my part. At the same time, I have been having problems with my Wacom tablet, and that issue now seems to have improved somewhat, so perhaps there was some interplay between TB and the Wacom driver - or maybe just a coincidence. Anyway, thanks.