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Where are my firefox saved passwords gone?Kindly urgent help needed

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  • 2 have this problem
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  • Last reply by FredMcD

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Hi ,i was trying to find a site's password on the saved login tab on the security tab of Firefox ,but suddenly there were no more saved passwords in the folder ,i don't know if i accidentally deleted them,is there anyway that i can recover the lost logins and password?Thanks

Hi ,i was trying to find a site's password on the saved login tab on the security tab of Firefox ,but suddenly there were no more saved passwords in the folder ,i don't know if i accidentally deleted them,is there anyway that i can recover the lost logins and password?Thanks

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.