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Need to read corrupted inbox

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  • 1 has this problem
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  • Last reply by christ1

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I have a Mozilla account that was corrupted moving computers. I can see the inbox but I cannot open the inbox in Mozilla, going to something that says Inbox (open with Mozilla Thunderbird) but that does not work. I can see that the inbox is 2GB, but cannot open it. Please help. Thanks!

I have a Mozilla account that was corrupted moving computers. I can see the inbox but I cannot open the inbox in Mozilla, going to something that says Inbox (open with Mozilla Thunderbird) but that does not work. I can see that the inbox is 2GB, but cannot open it. Please help. Thanks!

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I can see the inbox but I cannot open the inbox in Mozilla, going to something that says Inbox (open with Mozilla Thunderbird) but that does not work.

You'd need to explain in more detail what 'that does not work' means.

Please explain

  • what you're doing
  • what happens
  • what you expect to happen
I have a Mozilla account

Are you a Mozilla employee? I suppose you do have an account with your email provider. And you attempting to use Thunderbird to get your mail for this account.