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cannot connect to IMAP server

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by christ1

Beowolf464
Beowolf464
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After a Thunderbird upgrade, I can no longer connect to the IMAP Server. Error messages say server times out. Same user name and password as before. I can access email thru server portal directly, so I have the correct user name, etc.

After a Thunderbird upgrade, I can no longer connect to the IMAP Server. Error messages say server times out. Same user name and password as before. I can access email thru server portal directly, so I have the correct user name, etc.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Verify whether there is a personal firewall blocking Thunderbird.

Beowolf464
Beowolf464 Question owner
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NO personal firewall. Windows 10 Firewall configured to allow Thunderbird Portable. I can access using my IPad, so the issue is not in the Router. Disable Windows Firewall and I can access, but since the progra is whitelisted for the Firewall, not sure where to go next.

christ1
christ1
  • Top 25 Contributor
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Disable Windows Firewall and I can access, but since the progra is whitelisted for the Firewall, not sure where to go next.

Ask in a Microsoft forum.