Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Niether Firefox Setup 37.0.1 or Firefox Setup Stub 37.0.1 will install

  • 1 reply
  • 9 have this problem
  • 1 view
  • Last reply by ideato

more options

The update to firefox 37 would not complete so I unstalled the current version I had on my Fully updated Windows 8.1 Pro computer. When I tried to install Firefox Setup Stub 37.0.1 the insaller flashed and went away. When nothing else happened I downloaded Firefox Setup 37.0.1 and ran it. After the extraction process nothing else happened. I just want to get firefox installed again on my machine. Please advise. Thanks!

The update to firefox 37 would not complete so I unstalled the current version I had on my Fully updated Windows 8.1 Pro computer. When I tried to install Firefox Setup Stub 37.0.1 the insaller flashed and went away. When nothing else happened I downloaded Firefox Setup 37.0.1 and ran it. After the extraction process nothing else happened. I just want to get firefox installed again on my machine. Please advise. Thanks!

Chosen solution

Hello ProtetiveDiet, please boot the computer in Windows Safe Mode with network support and then try again to download and install firefox from the next full installer link : https://www.mozilla.org/en-US/firefox/all/

thank you

Read this answer in context 👍 9

All Replies (1)

more options

Chosen Solution

Hello ProtetiveDiet, please boot the computer in Windows Safe Mode with network support and then try again to download and install firefox from the next full installer link : https://www.mozilla.org/en-US/firefox/all/

thank you