Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

maryjub
maryjub
more options

Firefox repeatedly crashes after hanging up when browsing. Videos are choppy and hang up as well. It usually will go for at least 20 minutes or so without a crash. I can open it fine without using Safe Mode; I updated Firefox and the drivers yesterday. I have not yet had another crash, but I am wonderingif there is anyting else I should do to prevent one. Thank you for your time!!  :)

bp-a3125c30-46fe-42c4-b6de-ee5932150310

Firefox repeatedly crashes after hanging up when browsing. Videos are choppy and hang up as well. It usually will go for at least 20 minutes or so without a crash. I can open it fine without using Safe Mode; I updated Firefox and the drivers yesterday. I have not yet had another crash, but I am wonderingif there is anyting else I should do to prevent one. Thank you for your time!! :) bp-a3125c30-46fe-42c4-b6de-ee5932150310

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: