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I went back to Outlook to change some files, but they didn't change in TBird. How do I update w/o making the same changes in TBird?

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  • 1 has this problem
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  • Last reply by Toad-Hall

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I've been using TBird for a month to test it out for our company. Late Friday, I then went back to my Outlook account and changed some files--moved some files into another existing folder and then deleted the old folder. When I went back to TBird after the weekend, I see that the changes I made to Outlook are not reflected in my TBird folders. Will this eventually happen, or is there something I need to do? Or will it never happen and will I have to make those same changes in TBird?

I've been using TBird for a month to test it out for our company. Late Friday, I then went back to my Outlook account and changed some files--moved some files into another existing folder and then deleted the old folder. When I went back to TBird after the weekend, I see that the changes I made to Outlook are not reflected in my TBird folders. Will this eventually happen, or is there something I need to do? Or will it never happen and will I have to make those same changes in TBird?

All Replies (5)

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That depends on your account type (POP vs. IMAP), but you didn't provide that information.

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Sorry--IMAP

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With IMAP any changes made on one client should be propagated to all other clients. Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information

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Application Basics

   Name: Thunderbird
   Version: 31.4.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.4.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150109111741
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Crash Reports
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 Graphics
     Adapter Description: Intel(R) HD Graphics Family
     Vendor ID: 0x8086
     Device ID: 0x0102
     Adapter RAM: Unknown
     Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
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 Accessibility
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   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
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     NSS S/MIME
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Is it possible that you are still subscribed to see the deleted folder? Did you unsubscribe from seeing the folder you wanted to delete from webmail account before you deleted it? Have you subscribed to see the new sub folder?