Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

1 website increases ram usage until Firefox slows, then crashes..

  • 11 replies
  • 4 have this problem
  • 1 view
  • Last reply by FredMcD

more options

Week or so ago FF33 started getting slow, choppy, freeze then crashed. I went thru numerous troubleshooting tips from support p (it just crashed at this point) pages, uninstalled FF33, deleted FF files I could find, which wasn't all the FF33 files, installed FF35, same result.

Finally found my ram usage was high and paid attention to that. Narrowed it down to 1 website constantly running up ram usage. Doesn't matter if 1 or 30 tabs from this website are open. If 1 tab's open ram goes up until it crashes. If none are open from this site, FF is fine. I've been on this site for many years w/o problems, and really need to access it.

Any ideas how to troubleshoot cause of that specific website?

Thank you.

Week or so ago FF33 started getting slow, choppy, freeze then crashed. I went thru numerous troubleshooting tips from support p (it just crashed at this point) pages, uninstalled FF33, deleted FF files I could find, which wasn't all the FF33 files, installed FF35, same result. Finally found my ram usage was high and paid attention to that. Narrowed it down to 1 website constantly running up ram usage. Doesn't matter if 1 or 30 tabs from this website are open. If 1 tab's open ram goes up until it crashes. If none are open from this site, FF is fine. I've been on this site for many years w/o problems, and really need to access it. Any ideas how to troubleshoot cause of that specific website? Thank you.

Chosen solution

Had entered long reply, posted it, reply blank. Anyway, FF great now.

Read this answer in context 👍 0

All Replies (11)

more options

Are you using noscript?

more options

Chosen Solution

Had entered long reply, posted it, reply blank. Anyway, FF great now.

more options

What is the web site? No Personal Information Please !

more options

stltoday.com (newspaper). Each tab had 11 scripts running. Even w/1 tab open it kept using more and more computer processors and ram (3+m) till it crashed. Tween reply above and mozilla support found noscript. Installed it and it stopped all the scripts and FF stays round 3-400k ram and next to no processor usage. Running great. The web pages are a little different but I can live w/it.

Thanks.

more options

So my comment didn't help you at all?

more options

Oh yes it did. While writing original question I tried to figure how to phrase question so it could be understood. I have a bad habit of instead of putting info "A" w/info "A", at times put info "A" w/info "H", the go back to info "A", in other words, instead of writing clearly, a question, or comment will be confusing. Specially when I write a long comment and for whatever reason, the comment isn't posted. Which happened to my reply to your original suggestion.

After finding out about "noscript" I was skeptical that it would work but it did and I'm very grateful about it.

Thanks.

more options

I don't mind that. That's why i wrote you that question so fast, so that i can get an answer and we can get to the bottom of this quicker. I'm glad noscript solved your problem.

more options

That's exactly what it was, 11 scripts running on every tab. I wonder how many of the slowness, erratic, crashes questions on mozilla support are caused by excessive scripts.

more options

You can also try and use https://addons.mozilla.org/bg/firefox/addon/flashblock/?src=search And see more specifically what kind of scripts are causing it Flashblocker should be also lighter than noscript

more options

Thanks I'll try that.

Say, my win 7 was screwed up for days, just got it back. Had to restore it from a year old image and I lost all of FF 35's settings, addons. I use to have the accuweather addon that worked on FF 35, but lost it after the restore. I've been web searching but can't find it. Do you have an idea where I can find it?

Thanks.

more options

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

If that one is not there, there are others.