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Why does Firefox keep freezing/locking up system (Windows 8)?

  • 1 reply
  • 20 have this problem
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  • Last reply by blebadef

dylanx300
dylanx300
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I just recently decided to switch to Firefox from chrome because I was sick of chrome's adblocker never working. Unfortunately, whenever I use Firefox, it will randomly freeze my entire system so I have to do a forced shutdown by holding the power button. When it freezes I can't even move my mouse let alone open task manager to end Firefox. Any help is greatly appreciated because I really like Firefox but it is annoying having to keep restarting my computer every 20 minutes or so. I notice that usually freezes when watching videos on YouTube, although not always. I am using Firefox 30.0 with Windows 8

System specs: Dell Inspiron 15r Special Edition Intel Core i7 processor Windows 8 x64 8GB RAM 750GB Hard drive 2GB AMD 7730M

I just recently decided to switch to Firefox from chrome because I was sick of chrome's adblocker never working. Unfortunately, whenever I use Firefox, it will randomly freeze my entire system so I have to do a forced shutdown by holding the power button. When it freezes I can't even move my mouse let alone open task manager to end Firefox. Any help is greatly appreciated because I really like Firefox but it is annoying having to keep restarting my computer every 20 minutes or so. I notice that usually freezes when watching videos on YouTube, although not always. I am using Firefox 30.0 with Windows 8 System specs: Dell Inspiron 15r Special Edition Intel Core i7 processor Windows 8 x64 8GB RAM 750GB Hard drive 2GB AMD 7730M

Modified by dylanx300

All Replies (1)

blebadef
blebadef
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Something similar happened to me at one point, and I found out that one of my RAM chips had gone bad. The way I found out was from scanning with Memtest86. Its an ISO file that you print onto a CD, then the computer will boot from it. After replacing the chip it has been running smoothly ever since.