Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Learn More

Adobe Flash 11.8.800.168 stopped working

  • 6 Mbohovái
  • 3 oguereko ko apañuãi
  • 15 Hecha
  • Mbohovái ipaháva claudchu1

more options

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

Moambuepyre MAD-King rupive

Ñemoĩporã poravopyre

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 1

Opaite Mbohovái (6)

more options

I didn't catch anything wrong with your configuration, but have you tried to see if a addon is causing a issue in Firefox Safe Mode?

SEE: Diagnose Firefox issues using Troubleshoot Mode

more options

Thank you. It works in safe mode. When I reset FF to factory do I lose all my logins, bookmarks and auto forms?

more options

Ñemoĩporã poravopyre

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

more options

OMG. It worked. Thank you so much.

more options

If it happens again:

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
more options

OMG, thanks so much for this info. I've had problems so many times with Flash updates and Firefox I can't believe how simple this was to solve.