Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Learn More

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

In the middle of a session all of my bookmarks disappeared, they won't restore, and I can't make new bookmarks.

  • 4 Mbohovái
  • 1 oguereko ko apañuái
  • 10 Hecha
  • Mbohovái ipaháva Morbus

AnonymousUser
AnonymousUser
more options

I was using Firefox and my Bookmarks Menu had all of my Bookmarks (I used them several times). Later, during the same session I went to the Bookmarks Menu again to use another Bookmark and now all of my Bookmarks are gone. I also can't create new Bookmarks. How could they all of a sudden be gone if they were working just fine earlier in the session?

Operating system

Windows Vista

I was using Firefox and my Bookmarks Menu had all of my Bookmarks (I used them several times). Later, during the same session I went to the Bookmarks Menu again to use another Bookmark and now all of my Bookmarks are gone. I also can't create new Bookmarks. How could they all of a sudden be gone if they were working just fine earlier in the session? == Operating system == Windows Vista

Opaite Mbohovái (4)

Morbus
Morbus
more options

Hi.

The most likely scenario is that a bookmark related extension you have installed caused some issue. Simply restarting the browser should fix the issue.

AnonymousUser
AnonymousUser Porandu apoha
more options

Additional Troubleshooting Info: I also tried restarting my browser, restarting my computer, and all of the help options I could find on the Mozilla website, but still no luck.

Morbus
Morbus
more options

Please try to run Firefox in Safe mode (to disable extensions) to see if they come back.

AnonymousUser
AnonymousUser Porandu apoha
more options

Thanks for all of your help! I ended up having to completely uninstall Mozilla Firefox from my computer. Then I reinstalled it and was then finally able to restore my Bookmarks (through Bookmarks / Organize Bookmarks / Import and Backup / Restore). I spent a good 3 hours on this!