Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

reseting my email send

  • 6 respostas
  • 1 has this problem
  • 5 views
  • Last reply by christ1

more options

My email address in my Thunderbird browser is with rogers.com Recently they made some sedurity changes and I can no longer send email from my Thunderbird browser. Since Rogers does not recognize Thunderbird they can not give me the info needed to reset.

My email address in my Thunderbird browser is with rogers.com Recently they made some sedurity changes and I can no longer send email from my Thunderbird browser. Since Rogers does not recognize Thunderbird they can not give me the info needed to reset.

Chosen solution

Please also post your Troubleshooting Information.

AppMenu button - Help - Troubleshooting Information

Ler a resposta no contexto 👍 0

All Replies (6)

more options

Server settings are generic, and do not depend on a particular email client. Check with Rogers what the correct settings are. Tell them you use Outlook if that helps.
Then compare that with your Thunderbird server settings.

more options

Rogers gave me a server name and port numbers for incoming and outgoing but it`s still not working

more options

Can you post the instructions from Rogers?

Also, please post your Troubleshooting Information.

AppMenu button - Help - Troubleshooting Information

christ1 modificouno o

more options

AppMenu Button-Help-Troubleshooting Information

Rogers gave me this info

incoming server name pop.broadband.rogers.co, port 995 SSL

outgoing smtp.broadband.rogers.com port 465 SSL

normal password

more options

Can we continue to try an fix my problem?

more options

Chosen Solution

Please also post your Troubleshooting Information.

AppMenu button - Help - Troubleshooting Information