Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When I shut down my MacBook instead of putting it to sleep, then turn it on, Firefox reverts back to an earlier version (persona) & bookmarks are gone. Why?

  • 1 resposta
  • 2 have this problem
  • 4 views
  • Last reply by user633449

kathymull
kathymull
more options

I usually just put my MacBook to sleep but every so often I shut it down. Three times now, when I turned it back on, Firefox reverted back to an earlier version?.....the persona was a previous one and none of my bookmarks were there. How do I get it back to the current setting?

I usually just put my MacBook to sleep but every so often I shut it down. Three times now, when I turned it back on, Firefox reverted back to an earlier version?.....the persona was a previous one and none of my bookmarks were there. How do I get it back to the current setting?

All Replies (1)

user633449
user633449
more options

Please update to Firefox 18. Update Firefox to the latest release

Then try reading How to fix preferences that won't save