Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't download any addons.

  • 2 respostas
  • 16 have this problem
  • 20 views
  • Last reply by Cadenza

more options

Whenever I click "Add to Firefox" to download an add-on, I get the message, "The add-on could not be downloaded because of a connection failure on addons.mozilla.org."

Attempting to right-click and save the file gets me the message, "The download cannot be saved because an unknown error occurred. Please try again."

Whenever I click "Add to Firefox" to download an add-on, I get the message, "The add-on could not be downloaded because of a connection failure on addons.mozilla.org." Attempting to right-click and save the file gets me the message, "The download cannot be saved because an unknown error occurred. Please try again."

All Replies (2)

more options

Try again. The server required to download the add-on may have been down when you tried to install.

more options

Thanks, but I've tried multiple times today and last night... no luck.