Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

The back / forward buttons are not active

  • 1 resposta
  • 5 have this problem
  • 11 views
  • Last reply by cor-el

bluebird
bluebird
more options

The back / forward buttons appear on the screen but are greyed out and do not work. I have uninstalled Firefox and reinstalled v4 but the buttons do not work. In safe mode they work. How do I get the buttons to work?

The back / forward buttons appear on the screen but are greyed out and do not work. I have uninstalled Firefox and reinstalled v4 but the buttons do not work. In safe mode they work. How do I get the buttons to work?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See: