Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Lost bookmark button and favorites tab. How do I get them back?

  • 1 resposta
  • 30 have this problem
  • 1 view
  • Last reply by cor-el

paulette
paulette
more options

I had problems with my NEW Dell computer and had to have everything removed and had to start over again. (not by me, by a professional) After all was done and my info was replaced, my favorites and bookmark button disappeared. I called Dell and had a download Dell PC TuneUp. Which really took care of a lot of problems. Finally I realized my above buttons were missing. I downloaded a Google tool bar, but the bookmark format is not like it was. I do not like what they now have. My favorites tab appeared for a while then vanished. I don't know how to get it back.

I had problems with my NEW Dell computer and had to have everything removed and had to start over again. (not by me, by a professional) After all was done and my info was replaced, my favorites and bookmark button disappeared. I called Dell and had a download Dell PC TuneUp. Which really took care of a lot of problems. Finally I realized my above buttons were missing. I downloaded a Google tool bar, but the bookmark format is not like it was. I do not like what they now have. My favorites tab appeared for a while then vanished. I don't know how to get it back.

paulette modificouno o

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you or they make a backup of your profile data before removing (reinstalling) everything ?

See http://kb.mozillazine.org/Lost_bookmarks

See http://kb.mozillazine.org/Profile_folder_-_Firefox

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field
See http://kb.mozillazine.org/Show_hidden_files_and_folders

Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders"
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files 

Vista/Windows 7: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\