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Data loss: All support.mozilla.org forms lose question draft every time a user who has started asking a question navigates away before clicking "Submit".

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  • Last reply by ElveySync

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Bumping [http://Frustrated by https://support.mozilla.org forms: drafts handling is awful. https://support.mozilla.org/en-US/questions/1319993]

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Bumping this post: support. mozilla. org forms: drafts handling is awful

(https://support.mozilla.org/en-US/questions/1319993)

There's a data loss problem. Every time a user who has started asking a question on the support.mozilla.org site navigates away before clicking "Submit", any question draft they have entered into the question form on the site gets thrown away!