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item turns blank when I click on an email in the top right email listing

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  • Last reply by sfhowes

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I am running the latest Thunderbird 78 on Mac Big Sur. All the folders are showing ok, and I can read emails, BUT when I click on an email in the email listing top right, it turns completely blank. I can still click on the blank space and read the email. If I then click on another email in the listing, the original one returns to normal.

I have a feeling it is a font/colour setting somewhere; as if the 'active' email changes colour, foreground and background colours change to the same colour when the item is clicked?

Any ideas would be appreciated.

Barry

I am running the latest Thunderbird 78 on Mac Big Sur. All the folders are showing ok, and I can read emails, BUT when I click on an email in the email listing top right, it turns completely blank. I can still click on the blank space and read the email. If I then click on another email in the listing, the original one returns to normal. I have a feeling it is a font/colour setting somewhere; as if the 'active' email changes colour, foreground and background colours change to the same colour when the item is clicked? Any ideas would be appreciated. Barry

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Do you have hardware acceleration enabled in Preferences/General/Indexing? If you do, and uncheck the box, then restart TB, does it make any difference? Also, try safe mode (hold Option when launching) to test for broken layout.