Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I set up a new email account to store messages under Local Folders

  • 6 respostas
  • 1 has this problem
  • 1 view
  • Last reply by bob.furber

more options

I currently have two mail accounts sharing Local Folders/Inbox. On adding a 3rd account, in NewAccont/Server Settings/Message Storage/Advanced/ I selected "Inbox for Different account: Local Folders".

However, a separate new folder is created above Local Folders named newname@myserver.ca containing an Inbox and Trash folder.

This was the process I followed when I added my 2nd mail account which has happily stored all its messages under Local Folders.

I am using Thunderbird 68.4.1 (64-bit) on an Ubuntu 18.04.4 LTS

I currently have two mail accounts sharing Local Folders/Inbox. On adding a 3rd account, in NewAccont/Server Settings/Message Storage/Advanced/ I selected "Inbox for Different account: Local Folders". However, a separate new folder is created above Local Folders named newname@myserver.ca containing an Inbox and Trash folder. This was the process I followed when I added my 2nd mail account which has happily stored all its messages under Local Folders. I am using Thunderbird 68.4.1 (64-bit) on an Ubuntu 18.04.4 LTS
Capturas de pantalla anexas

Chosen solution

You will note I told you to restart Thunderbird as well.

That advice is because there is a file in the profile that stores the state of the folder pane and sometimes it just does not get with the program until the application restarts.

Ler a resposta no contexto 👍 1

All Replies (6)

more options

I will take a punt you added the last account as IMAP. Lobal inbox only works for POP accounts.

Otherwise a restart after you change the setting for the inbox should set it right.

more options

Sorry, I should have mentioned that the Incoming server was set to POP3 ..something I copied from my previous 2 accounts which use POP3 and have been happily sharing Local Folders for years.

more options

Have you restarted Thunderbird sice setting up the pop account as a Global account? If no, please restart Thunderbird now.

Please report back on results.

more options

Doh! The myname@myserver.ca folder vanished after restarting Thunderbird. Why didn't I thing of restarting earlier?

Interestingly, as I was testing (before restarting) test mails were ending up in Local_Folders/Inbox/ and Local_Folders/Sent/ leaving the myname@myserver.ca folder unused ..just going for the ride.

more options

Chosen Solution

You will note I told you to restart Thunderbird as well.

That advice is because there is a file in the profile that stores the state of the folder pane and sometimes it just does not get with the program until the application restarts.

more options

Indeed, I should have read your response more carefully intead of pulling out my hair.