Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

popup does not resize properly to window container

  • 3 respostas
  • 1 has this problem
  • 17 views
  • Last reply by mr_soapdish

more options

Recently, something happened with popups where when one occurs, the content is so tiny I can't read it. I tried to zoom in on the content (Mac command +) but it only sizes the content inside of the flexbox to the its limits. I tried cycling through the values (0,1,2) on the about:config property "browser.link.open_newwindow.restriction" and setting it to 0 allows it to open in a new tab full window. I am guessing this issue is something that needs to be addressed on the developer end, but I was wondering if there was something else I am not seeing?

Note: The attached image was zoomed in from the original size.

Update: I have also attempted to swap the boolean value for "dom.disable_window_open_feature.resizable" and it doesn't fix the issue.

Recently, something happened with popups where when one occurs, the content is so tiny I can't read it. I tried to zoom in on the content (Mac command +) but it only sizes the content inside of the flexbox to the its limits. I tried cycling through the values (0,1,2) on the about:config property "browser.link.open_newwindow.restriction" and setting it to 0 allows it to open in a new tab full window. I am guessing this issue is something that needs to be addressed on the developer end, but I was wondering if there was something else I am not seeing? Note: The attached image was zoomed in from the original size. Update: I have also attempted to swap the boolean value for "dom.disable_window_open_feature.resizable" and it doesn't fix the issue.
Capturas de pantalla anexas

mr_soapdish modificouno o

Chosen solution

Try to rename/remove xulstore.json (xulstoreOLD.json) in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Ler a resposta no contexto 👍 1

All Replies (3)

more options

Hmm, I wonder if the developer messed up sizing on Retina (double-pixel-density) displays?

Judging from your screenshot, it seems that the document body has been restricted in size, so enlarging the window has no effect on the visible area. It's possible to inject alternate style rules into that area using an add-on or by hand using the Page Inspector, but your workaround of directing the popup to a new tab seems simpler if you don't need the new window to float in front of the original page.

more options

Chosen Solution

Try to rename/remove xulstore.json (xulstoreOLD.json) in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Renaming the JSON profile worked. It's an interesting problem because it seemed to happen all of a sudden for no apparent reason, a bit frustrating but at least this worked.