Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I asked a question earlier and didn't or don't know where my answer is?

more options

My problem is not getting a copy of sent emails sent to my sent box in thunderbird. I have windstream for my internet provider and have heard that thunderbird has issues with windstream. Can you help with this problem and also where and when do I find my answers to this question? Please send an email or something. My email address is


edited email from public and search/spam bots.

My problem is not getting a copy of sent emails sent to my sent box in thunderbird. I have windstream for my internet provider and have heard that thunderbird has issues with windstream. Can you help with this problem and also where and when do I find my answers to this question? Please send an email or something. My email address is edited email from public and search/spam bots.

James modificouno o

Chosen solution

Clicking your username takes you to your profile page here. https://support.mozilla.org/en-US/user/dfg240 I suggest you bookmark it.

Ler a resposta no contexto 👍 0

All Replies (6)

more options

Chosen Solution

Clicking your username takes you to your profile page here. https://support.mozilla.org/en-US/user/dfg240 I suggest you bookmark it.

more options

I asked a question this morning and got an email answer. I wish to follow it up through the support forum but cannot find where the question and answer have been placed. I have two User names because when I tried to post my question this morning it made me re-register with a different user name. I assumed this was because I was using a different email address. I have 4 email addresses in TB and I had originally registered my user name and password using a different email address. I re-registered with a different user name and posted my question but now I cannot find the second user name only the first. The question is not posted or answered under the first user name.

more options

Only you know, or should know, what username you used. I guess you need to figure that out for yourself.

This thread is solved so start your own if you need help.

more options

Yes I DO know my second username but It is not 'listed' anywhere in order to click on it! How do I find the questions and answers relating to my questions. I can only access the first user name which is related to the first email address. When I go to my profile it registers the first email address only and if I change the email address to the second one, it just says this email address is already in use so ............. Where can I find simple instruction on how to use this forum?

more options

Any email you get for activity for your posts have a link back to that thread. If you received that email click the link. If no email, no one answered you. Stick with one username. This thread is solved and I will no longer respond to it.

more options

Any email you get for activity for your posts have a link back to that thread. If you received that email click the link. If no email, no one answered you. Stick with one username. This thread is solved and I will no longer respond to it.