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Why I can not open received messages?

  • 1 resposta
  • 1 has this problem
  • 4 views
  • Last reply by user1121639

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I do receive messages in my Inbox, but when I click on the message, nothing happens, that action does not open the received message, and I can not read it. But if I choose to reply to the sender, the sender receives my message. Could anyone help me resolve that problem? I really need my e-mail messages :(

I do receive messages in my Inbox, but when I click on the message, nothing happens, that action does not open the received message, and I can not read it. But if I choose to reply to the sender, the sender receives my message. Could anyone help me resolve that problem? I really need my e-mail messages :(

All Replies (1)

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Right-click the Inbox folder, choose "Settings", then click the button labeled "Repair Folder".

Then (with the Inbox selected), press the ALT or F10 key to show the menu bar. Click File: Compact Folders.