Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

with upgrade, lost folders I filed emails into

  • 1 resposta
  • 1 has this problem
  • 9 views
  • Last reply by christ1

more options

With an upgrade to thunderbird, My inbox and trash folders remained, but other folders in which I file previous emails by subject matter disappeared. Several of the folder names were still there, but now empty. Other folders vanished, but did not reappear empty. How can I recover these? Assuming I can recover, how can I save these emails to another hard drive so they wouldn't be lost again?

With an upgrade to thunderbird, My inbox and trash folders remained, but other folders in which I file previous emails by subject matter disappeared. Several of the folder names were still there, but now empty. Other folders vanished, but did not reappear empty. How can I recover these? Assuming I can recover, how can I save these emails to another hard drive so they wouldn't be lost again?

All Replies (1)

more options