Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

constantly crashing

  • 3 respostas
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

ssb2
ssb2
more options

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21:12 bp-9ae5934b-c81b-43b8-a268-fc6c92160311 11/03/2016 20:55 bp-3f136df0-dd2b-40c1-a9a5-5e4c72160311 11/03/2016 15:02 bp-2a78311b-a7b8-4eff-9167-dce782160311 11/03/2016 14:51 bp-a0dcbde9-c4df-4674-9a45-8af292160311 11/03/2016 14:49 bp-f12cb3cf-8295-4486-8615-138612160311 11/03/2016 14:49 bp-cabb59ee-5f7e-4257-b18e-45d6c2160311 11/03/2016 14:34 bp-2cbb3db3-09ef-4d74-a13c-548412160310 10/03/2016 18:15 bp-9d1c75c7-94d5-4669-9968-a1fab2160310 10/03/2016 13:51 bp-66a79c5f-55c6-422d-9e75-4036e2160310 10/03/2016 13:23

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21:12 bp-9ae5934b-c81b-43b8-a268-fc6c92160311 11/03/2016 20:55 bp-3f136df0-dd2b-40c1-a9a5-5e4c72160311 11/03/2016 15:02 bp-2a78311b-a7b8-4eff-9167-dce782160311 11/03/2016 14:51 bp-a0dcbde9-c4df-4674-9a45-8af292160311 11/03/2016 14:49 bp-f12cb3cf-8295-4486-8615-138612160311 11/03/2016 14:49 bp-cabb59ee-5f7e-4257-b18e-45d6c2160311 11/03/2016 14:34 bp-2cbb3db3-09ef-4d74-a13c-548412160310 10/03/2016 18:15 bp-9d1c75c7-94d5-4669-9968-a1fab2160310 10/03/2016 13:51 bp-66a79c5f-55c6-422d-9e75-4036e2160310 10/03/2016 13:23

All Replies (3)

Scribe
Scribe
more options

Hi, this looks to be caused by Trusteer Rapport which is a known issue, so perhaps you could try updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

ssb2
ssb2 Question owner
more options

hi Scribe

thanks for the reply, but how do I do that (update it)? It's required for me to use my ebanking and I presume it updates itself

so how do I force an update? otherwise - as already noted by others - I end up abandoning firefox...

thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport