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Mozilla website question

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Hey Guys & Gals,

Lately I have been getting emails thanking me for contributions that look like they come from Mozilla, but the links in the emails are strange. The links show a website called support.allizom.org and almost every link goes to some link on that site.

Now I don't recall making any contributions as the emails say.

So my question is are these emails i am getting fake/spoof emails?

Thanks in advance Gren

Hey Guys & Gals, Lately I have been getting emails thanking me for contributions that look like they come from Mozilla, but the links in the emails are strange. The links show a website called support.allizom.org and almost every link goes to some link on that site. Now I don't recall making any contributions as the emails say. So my question is are these emails i am getting fake/spoof emails? Thanks in advance Gren

All Replies (9)

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Hi Grendor, allizom is a staging site used to test out new features/layout before they go live on the real site. I have no idea why you would be connected with that site, sorry. Perhaps continue the discussion on the Contributors forum over here: https://support.mozilla.org/forums/contributors

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Hello Jscher2000,

Thanks for the reply to my issue I appreciate it. The information you gave me is a great help as I thought is was a spoof or something. But if it is a ok site then i am not worried about it though I will check to see why i am getting emails from them now.

Thanks again Gren

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Note that allizom is mozilla spelled backward.

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Hey guys,

First thanks for all the responses I appreciate it but I have a problem still.

I have a small problem with Allizom and/or Mozilla emails.

A few days ago I started receiving emails every hour on the hour from notifications@support.mozilla.org Now first thing I thought it was my virus software goofing up Thunderbird but I did not use it this morning and logged directly onto the mail server. And like I expected there were another 11 emails from last night to this morning all saying the same thing. The emails say the following:

"Thank you for your first contribution to the Mozilla support forums! You just made somebody's day!

Mozilla support is fully powered by our volunteer community that is helping hundreds of users everyday. This community is formed by passionate Firefox and Thunderbird users who take some of their spare time to help others. We couldn't do it without your passion and enthusiasm. Your contribution, as minor as it might seem, has tremendous value. Solving one issue in the support forums can help up to 1000 users a day!

Tell us about yourself!

We are always very happy to hear from new people who like helping on the forums so if you haven’t met our community yet please take a minute to introduce yourself . If you want to stay low-profile, that’s also ok :). You can also find us all hanging out on IRC, on the #sumo channel .

Learn new things

If you are interested in learning more about how this whole support thing works, check out our contributor training . This includes some cool troubleshooting info, guidelines, how-to questions, and info about where to find more help if stuck.

Stay in touch

Finally, if you want to follow all news related to SUMO, don’t forget about our community forums, official blog and Twitter account. We also meet almost every Monday - and you can join us.

Thank you once more. We are looking forward to seeing you more often around SUMO! Keep rocking!"


Now i am not sure what is going on but how the heck do I stop these emails from being sent to me? I could block sender but there must be a way to stop these emails beside doing a total block.


Please advise why this just started a few days ago and how to stop it. Thanks in advance Gren

p.s. (so far I have over 30 emails in just a couple days all saying the same as I listed above, every hour on the hour.)

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Hi Gren, can you report this on the Contributors forum I linked before?

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jscher2000 said

Hi Gren, can you report this on the Contributors forum I linked before?

I have tried 2 posts there and they never show up. Normall a post shows right away or gives you a message that post is being screened, but my posts nothing like that.

My first post was https://support.allizom.org/en-US/forums/contributors/711565?last=66932 And page is not there. 2nd post was https://support.allizom.org/en-US/forums/support-forum-contributors/711566?last=66933 And page is no longer there either.

So if you have other suggestion that would be great. also the posts don't even show up in my account activity like other posts.

Please let me know. Thanks in advance Gren

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Hey,

Just so you can see I made a 3rd post just now and took a screen shot.

Thanks again for the help. Gren

Edit: (added bottom of screenshot)

Grendor modificouno o

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.https://support.mozilla.org/ is the normal site.

Support.allizom.org is a staging test site for changes or new features as there is a message that the content gets overwritten on the 1st of every month.

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I see it here now on the live site: https://support.mozilla.org/forums/contributors/711572