Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

thunderbird stuck in loop. Can't stop in task manager.

  • 4 respostas
  • 1 has this problem
  • 12 views
  • Last reply by gwight

gwight
gwight
more options

links wouldn't open in thunderbird. I followed the instructions in this link: http://www.ghacks.net/2013/01/20/fix-for-thunderbird-not-opening-links/. After setting the 3 values to TRUE I exited and restarted thunderbird. I then clicked on a link in an email message and the LAUNCH APPLICATION box appeared. I accidently entered 'thunderbird' instead of 'firefox'. When I clicked on the link in the email message it goes into some loop where the hourglass icon flashes constantly. I couldn't get back to the LAUNCH APPLICATION window to change it. I then deleted the Thunderbird folder in program files and reinstalled thunderbird OK. All works fine until I click on a link in a message. It then goes into the loop and I have to reboot. Is there something in the registry that I can change to fix this? Thanks for any help you may can offer. Regards, Geoff Wight

links wouldn't open in thunderbird. I followed the instructions in this link: http://www.ghacks.net/2013/01/20/fix-for-thunderbird-not-opening-links/. After setting the 3 values to TRUE I exited and restarted thunderbird. I then clicked on a link in an email message and the LAUNCH APPLICATION box appeared. I accidently entered 'thunderbird' instead of 'firefox'. When I clicked on the link in the email message it goes into some loop where the hourglass icon flashes constantly. I couldn't get back to the LAUNCH APPLICATION window to change it. I then deleted the Thunderbird folder in program files and reinstalled thunderbird OK. All works fine until I click on a link in a message. It then goes into the loop and I have to reboot. Is there something in the registry that I can change to fix this? Thanks for any help you may can offer. Regards, Geoff Wight

Chosen solution

Go to Tools menu (alt+T) > options > Attachments and delete any references to Thunderbird.

Change the prefs to their default values. per https://support.mozilla.org/en-US/kb/Hyperlinks-in-Messages-Not-Working#w_check-for-an-incorrect-preference then you might read all of the article as the incorrect pref is usually only an issue after the Thunderbrowse add-on has been used.

Ler a resposta no contexto 👍 0

All Replies (4)

christ1
christ1
  • Top 10 Contributor
more options
After setting the 3 values to TRUE

Why don't you change the prefs you modified back to the default values?

gwight
gwight Question owner
more options

Thanks for the reply! I did reset the prefs but that didn't help. The window where I typed in Thunderbird.exe instead of Firefox only appeared after clicking on a link. So after resetting prefs, I then clicked on a link to get the 'Launch Application" window again but it immediately goes into the loop and no window appears. I like Thunderbird so would like to fix this. Geoff

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Go to Tools menu (alt+T) > options > Attachments and delete any references to Thunderbird.

Change the prefs to their default values. per https://support.mozilla.org/en-US/kb/Hyperlinks-in-Messages-Not-Working#w_check-for-an-incorrect-preference then you might read all of the article as the incorrect pref is usually only an issue after the Thunderbrowse add-on has been used.

gwight
gwight Question owner
more options

Thank you Mark! That fixed my problem and Thunderbird will now allow links to open in Firefox.