Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

firefox launches its homepage and my homepage at the same time

christopherf
christopherf
more options

I went to about:config and found browser.startup.homepage_override.mstone had 33.1.1 as the reason two startup pages were launching. I clicked modify and removed the 33.1.1 but it still put itself back in. I then saw browser.startup.homepage_override.buildID clicked Modify and cleared the number but it put itself back. This just started happening and now this appears in the address bar: https://www.mozilla.org/en-US/firefox/33.1.1/whatsnew/?oldversion=23.0.1

Ordinarily this never happens but always starts happening after I update to the newest version.

Thank you in advance for your time and attention in this matter.

Sincerely,

Christopher Frank

I went to about:config and found browser.startup.homepage_override.mstone had 33.1.1 as the reason two startup pages were launching. I clicked modify and removed the 33.1.1 but it still put itself back in. I then saw browser.startup.homepage_override.buildID clicked Modify and cleared the number but it put itself back. This just started happening and now this appears in the address bar: https://www.mozilla.org/en-US/firefox/33.1.1/whatsnew/?oldversion=23.0.1 Ordinarily this never happens but always starts happening after I update to the newest version. Thank you in advance for your time and attention in this matter. Sincerely, Christopher Frank

Chosen solution

hello christopher, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

Ler a resposta no contexto 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello christopher, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

christopherf
christopherf Question owner
more options

Dear philipp

Thank you for your immediate reply; I followed the steps you suggested and they worked perfectly. Previously I had seen similar suggestions which also said "look out for a file named user.js" but unfortunately I understood it to mean a folder, so when I saw user.js I did not delete it.

Thank you again.