thunderbird crashing while sending mail
Thunderbird crashes every time I send a mail. Below is the crash report for your reference
AdapterDeviceID: 0x0046 AdapterVendorID: 0x8086 Add-ons: %7B3ed8cc52-86fc-4613-9026-c1ef969da4c3%7D:3.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.1.2 AvailablePageFile: 2095378432 AvailablePhysicalMemory: 830504960 AvailableVirtualMemory: 1798516736 BIOS_Manufacturer: Phoenix Technologies LTD BlockedDllList: BreakpadReserveAddress: 32309248 BreakpadReserveSize: 41943040 BuildID: 20140923203151 CrashTime: 1411799045 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1411721751 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 04171025, AdapterDriverVersion: 8.15.10.2057 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 130 StartupTime: 1411798930 SystemMemoryUsePercentage: 55 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 3733987328 TotalPhysicalMemory: 1866993664 TotalVirtualMemory: 2147352576 URL: Vendor: Version: 31.1.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A4834459-D206-495C-BBF7-EBCD2629BB8D}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A4834459-D206-495C-BBF7-EBCD2629BB8D}] DATAGRAM 8 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FD283727-F5D4-416E-8794-337159A04B7B}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FD283727-F5D4-416E-8794-337159A04B7B}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{47760022-AF64-4730-965B-0292827825EF}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{47760022-AF64-4730-965B-0292827825EF}] DATAGRAM 9 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8AEE524A-2037-405E-832D-098ED63C9DFB}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8AEE524A-2037-405E-832D-098ED63C9DFB}] DATAGRAM 6 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FD283727-F5D4-416E-8794-337159A04B7B}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FD283727-F5D4-416E-8794-337159A04B7B}] DATAGRAM 5 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5B29BB20-B668-4B46-B9A0-86897100D4E2}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5B29BB20-B668-4B46-B9A0-86897100D4E2}] DATAGRAM 12 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{47760022-AF64-4730-965B-0292827825EF}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{47760022-AF64-4730-965B-0292827825EF}] DATAGRAM 10 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8AEE524A-2037-405E-832D-098ED63C9DFB}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8AEE524A-2037-405E-832D-098ED63C9DFB}] DATAGRAM 7 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] DATAGRAM 2 : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Thunderbird crashes every time I send a mail. Below is the crash report for your reference
AdapterDeviceID: 0x0046
AdapterVendorID: 0x8086
Add-ons: %7B3ed8cc52-86fc-4613-9026-c1ef969da4c3%7D:3.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.1.2
AvailablePageFile: 2095378432
AvailablePhysicalMemory: 830504960
AvailableVirtualMemory: 1798516736
BIOS_Manufacturer: Phoenix Technologies LTD
BlockedDllList:
BreakpadReserveAddress: 32309248
BreakpadReserveSize: 41943040
BuildID: 20140923203151
CrashTime: 1411799045
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1411721751
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 04171025, AdapterDriverVersion: 8.15.10.2057
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SecondsSinceLastCrash: 130
StartupTime: 1411798930
SystemMemoryUsePercentage: 55
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 3733987328
TotalPhysicalMemory: 1866993664
TotalVirtualMemory: 2147352576
URL:
Vendor:
Version: 31.1.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A4834459-D206-495C-BBF7-EBCD2629BB8D}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A4834459-D206-495C-BBF7-EBCD2629BB8D}] DATAGRAM 8 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FD283727-F5D4-416E-8794-337159A04B7B}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FD283727-F5D4-416E-8794-337159A04B7B}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{47760022-AF64-4730-965B-0292827825EF}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{47760022-AF64-4730-965B-0292827825EF}] DATAGRAM 9 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8AEE524A-2037-405E-832D-098ED63C9DFB}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8AEE524A-2037-405E-832D-098ED63C9DFB}] DATAGRAM 6 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FD283727-F5D4-416E-8794-337159A04B7B}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FD283727-F5D4-416E-8794-337159A04B7B}] DATAGRAM 5 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{DEFFE977-D0C4-46DF-90F4-9265C22AC6A8}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5B29BB20-B668-4B46-B9A0-86897100D4E2}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5B29BB20-B668-4B46-B9A0-86897100D4E2}] DATAGRAM 12 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{47760022-AF64-4730-965B-0292827825EF}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{47760022-AF64-4730-965B-0292827825EF}] DATAGRAM 10 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8AEE524A-2037-405E-832D-098ED63C9DFB}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8AEE524A-2037-405E-832D-098ED63C9DFB}] DATAGRAM 7 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8B8E5917-8B10-4BA0-BC2D-DD30C919289D}] DATAGRAM 2 : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
All Replies (1)
Do you have a crash ID? https://support.mozilla.org/en-US/kb/Mozilla-Crash-Reporter#w_viewing-crash-reports