Problem

hey, After the last 2 updates, my quick filtering (ctrl+shift+K) broke. It works very slowly, it freezes the entire program. Is there any way to fix this? I work on Windo… (tuilleadh eolais)

hey, After the last 2 updates, my quick filtering (ctrl+shift+K) broke. It works very slowly, it freezes the entire program. Is there any way to fix this? I work on Windows 10, regularly updated

Asked by klebowski 21 nóiméad ó shin

Cannot receive or send email

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked… (tuilleadh eolais)

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

Asked by sharyn.felton 38 nóiméad ó shin

Last reply by sharyn.felton 24 nóiméad ó shin

Thunderbird retention policy

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my acc… (tuilleadh eolais)

I have set the retention policy on my Thunderbird account for 30 days both in the setting for the inbox and the All Mail inbox and I have used the same setting for my account however it only works on the inbox and I have 1745 message in the All Mail folder which intermittently deletes the older messages and then restores them.

Am I doing something wrong?

Asked by Martin O'Hagan 13 uair ó shin

Last reply by Martin O'Hagan 1 uair ó shin

Copies & Folders option in the account settings

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a diffe… (tuilleadh eolais)

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

Asked by Tina 3 seachtaine ó shin

Last reply by Tina 1 uair ó shin

Installing Thunderbird

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to … (tuilleadh eolais)

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to get Thunderbird to work. I think I'm not getting the settings correct, so need help. I can be reached at my email address, or preferably from a live person at 937-416-9479. Thank you - Bob Baldwin

Asked by rbaldwin2 2 uair ó shin

VCF is set as standard

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without exp… (tuilleadh eolais)

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without explicitly telling me. It is now unticked.

Asked by Bjørn 2 uair ó shin

Compacting folders loses all email content from inbox

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed. Can still see conten… (tuilleadh eolais)

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed.

Can still see content in emails that are in other folders, seems to be only inbox that will not show content of the emails

New emails arriving will show content as well as some old old emails in inbox

Asked by cwr1946 6 huaire ó shin

Folder Compacting renders emails unreadable

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting … (tuilleadh eolais)

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting thousands of old emails from my inbox, followed by a folder compacting.

Now, many of the remaining messages are unreadable. Most appear to be blank /empty, while some appear as gibberish text. I've tried repairing the folder using the tool in Folder Properties. That may have made the problem worse.

Asked by atscomms 1 lá ó shin

Last reply by atscomms 4 huaire ó shin

Calendar lost?

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning messages at startup. I decided to install the latest supported ve… (tuilleadh eolais)

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning messages at startup. I decided to install the latest supported ver 128. I did that over the ver I was running and did not save, export or rename anything. Just one install over the other. I have lost my calendar that I spent months building. Did I lose it? Any possibility it is still around hiding somewhere? Help please, but I am prepared for the worst for being hasty in my decision. Cheers, TR

Asked by T Robinson 5 huaire ó shin

Never stops downloading emails

Each time I open the program it starts downloading all emails from the beginning, it takes hours and days. Even when it's done it starts again from the beginning. I have … (tuilleadh eolais)

Each time I open the program it starts downloading all emails from the beginning, it takes hours and days. Even when it's done it starts again from the beginning. I have used this program for many years, but this problem happened in the last few weeks, it's crazy slow

Asked by rectangleny 6 huaire ó shin

Thunderibrd upgrade (sluggish now and crashing...)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway... Thunderbird on my syst… (tuilleadh eolais)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Asked by johne53 1 seachtain ó shin

Last reply by johne53 7 n-uaire ó shin

Additional problems with the cox.net email transition

My cox emails opened in Thunderbird until a few days ago. Now a popup window asks for the password for each account. I checked the "security" section, and all of the pass… (tuilleadh eolais)

My cox emails opened in Thunderbird until a few days ago. Now a popup window asks for the password for each account. I checked the "security" section, and all of the passwords are saved. Any suggestions? Thanks.

Asked by nancyanne11 7 n-uaire ó shin

"Mail To" does not work

Not sure if this is Thunderbird or Windows 11. I use to be able to go to a web page in a browser and share it via "Send to Mail" Extension. It would open my default email… (tuilleadh eolais)

Not sure if this is Thunderbird or Windows 11. I use to be able to go to a web page in a browser and share it via "Send to Mail" Extension. It would open my default email program and a new email with the URL of the page I'm on already in the message area of the new email. It is not working now, likely since I upgraded to Win 11.I've been to the Default Apps settings and set all mail extensions to Thunderbird and the problem remains. It doesn't matter what browser I use, I've tried 3 different ones. My default browser is Firefox and it is up to date. I've tried other Mail To extensions in all the browsers and none work. When I try to do this, I see a message that says opening Default Mail Handler, then nothing happens, nothing opens. All I can do is copy the URL of the page I want to send and paste it into a new email I've opened by manually opening Thunderbird.

Suggestion are appreciated.

Asked by kbrick66 7 n-uaire ó shin

Trying to add an exisiting email account that is not connecting to the server

I am trying to add an exisiting email address to Thunderbird, and it is not connecting to the server. I copied the Hostname and Port from the information displayed on the… (tuilleadh eolais)

I am trying to add an exisiting email address to Thunderbird, and it is not connecting to the server. I copied the Hostname and Port from the information displayed on the 'External Access' page of the original email host. I checked and rechecked the email address and password and it keeps saying it can't connect to the server.

Asked by Beth L 8 n-uaire ó shin

Thunderbird 128.1.0esr (64-Bit) , Windows 10 Pro

Thunderbird no longer sends emails from my standard account. Receiving continues to work without any problems. The provider is Vodafone with the .kabelmail.de address Scr… (tuilleadh eolais)

Thunderbird no longer sends emails from my standard account. Receiving continues to work without any problems. The provider is Vodafone with the .kabelmail.de address Screenshots show the settings. Otherwise these always worked. I've already set the TLS version to 1 in Thunderbird, without success.

The error message can be seen in German on the other screenshot and means in English:

"Failed to send message. Error sending message. The mail server responded: spam id=155817::1723829084-40E2144E-91888C35/29/1527808. Please check the message and try again."

Asked by dogfight76 3 lá ó shin

Last reply by dogfight76 8 n-uaire ó shin