Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

All google searches are being redirected to and run through google.co.in

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó cor-el

more options

I am in IT and am attempting to support a customer using Firefox. All of his Google Searches in Firefox are redirected to google.co.in and he is also exposed to a number of google-sourced ads specific to India, even though the customer is in New Jersey, in the US and has not been to India. I could not see any tab in Firefox that would hold location specific settings. The customer is running Windows 7.

I am in IT and am attempting to support a customer using Firefox. All of his Google Searches in Firefox are redirected to google.co.in and he is also exposed to a number of google-sourced ads specific to India, even though the customer is in New Jersey, in the US and has not been to India. I could not see any tab in Firefox that would hold location specific settings. The customer is running Windows 7.

All Replies (1)

more options

The customer can try these steps:

Check the reported location:

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":