Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Pop-ups not being blocked

  • 5 fhreagra
  • 4 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó the-edmeister

more options

I have the latest Firefox (18.0.2) on Mac 10.7.5. A few days ago I updated it with the latest Java (7_13) because we use some software in my company that requires it.

Before the update, Firefox blocked two pop-up ads on my company's web site (www.lawtechnologynews.com).

After the update, the pop-ups are no longer blocked. I made sure the pop-up blocker is still enabled and that our domains are not excepted.

Any ideas?

I have the latest Firefox (18.0.2) on Mac 10.7.5. A few days ago I updated it with the latest Java (7_13) because we use some software in my company that requires it. Before the update, Firefox blocked two pop-up ads on my company's web site (www.lawtechnologynews.com). After the update, the pop-ups are no longer blocked. I made sure the pop-up blocker is still enabled and that our domains are not excepted. Any ideas?

Réiteach roghnaithe

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

Read this answer in context 👍 0

All Replies (5)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Réiteach Roghnaithe

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

more options

Im using version 20.0.1 on windows and have the same problem, I have checked and its blocked ,but pop ups still keep popping up, please fix ?

more options

how do you re-install the add blocker ?

more options

auto78900,

Please Ask a new question and provide the requested information.