Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

After downloading the latest version of Firefox, lost my bookmarks, history, etc. Can I recover?

  • 1 freagra
  • 7 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Landita

more options

I just downloaded Firefox 12 and installed it. When I did, I lost all my bookmarks, history, etc. from the old version. Can I recover this info?

I just downloaded Firefox 12 and installed it. When I did, I lost all my bookmarks, history, etc. from the old version. Can I recover this info?

All Replies (1)

more options

Hi!

Perform the suggestions mentioned in the following articles: Backing up and restoring bookmarks Locked or damaged places.sqlite -> http://kb.mozillazine.org/Locked_or_damaged_places.sqlite Lost Bookmarks Bookmarks not saved http://kb.mozillazine.org/Lost_bookmarks http://kb.mozillazine.org/Bookmarks_not_saved Check and tell if its working.