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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My Crash report: Crash ID: bp-8c3368a6-a9dd-4d97-b852-cef092111010

  • 4 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

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It crashes on start up. I am using Windows XP Service Pack 3. Firefox 7.0.1. It launches the crash reporter and then nothing.

It crashes on start up. I am using Windows XP Service Pack 3. Firefox 7.0.1. It launches the crash reporter and then nothing.

All Replies (4)

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Which security software (firewall, anti-virus) do you have?

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Comodo Firewall

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The module list in that crash report shows the TFWAH.dll (active in thread 1, so not in the crashing thread 0) mentioned in the Bug 642845 (ThreatFire AV 4.11) that is attached to that report.


So you can take a look at that software.