Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

FIREFOX IS COMPLETELY BROKEN

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó Terry

more options

WHENEVER I TYPE IT"S AS IF I AM ALWAYS HITTING SHIFT> CAPS LOCK IS OFF BUT I CAN ONLY TYPE IN CAPITAL LETTERS> ALSO WHENEVER I OPEN A NEW TAB OR CLICK ON A LINK IT ALWAYS OPENS IT IN A NEW WINDOW> I ALSO CAN NOT SCROLL AND I HAVE TO USE THE SCROLL BAR ON THE SIDE OF THE SCREEN> WHAT THE HELL IS HAPPENING TO FIREFOX? ALSO WHAT IS TROUBLESHOOT MODE? APPARENTLY IT IS ON BUT IF I TRY TO TURN IT OFF IT CLOSES ALL FIREFOX WINDOWS AND ASKS IF I WANT TO TURN IT OFF> IF I SKIP THAT AND JUST OPEN FIREFOX IT JUST BEHAVES LIKE THIS> IF I TRY TO TURN IT OFF IT SAYS IT IS CLEARING ALL MY EXTENSIONS BUT KEEPING BROWSING HISTORY COOKIES ETC BUT IT DOESN"T EVEN TURN IT OFF> IT JUST GOES BACK TO THE SCREEN ASKING ME IF I WANT TO TURN TROUBLESHOOTING OFF> ALSO THE > SYMBOL IS SUPPOSED TO BE A PERIOD AND QUOTATION MARKS ARE SUPPOSED TO BE APOSTROPHES> LIKE I SAID< WHATEVER I TYPE IS CAPITALIZED< AS IF I AM CONSTANTLY HITTING SHIFT EVEN THOUGH I AM NOT>

WHENEVER I TYPE IT"S AS IF I AM ALWAYS HITTING SHIFT> CAPS LOCK IS OFF BUT I CAN ONLY TYPE IN CAPITAL LETTERS> ALSO WHENEVER I OPEN A NEW TAB OR CLICK ON A LINK IT ALWAYS OPENS IT IN A NEW WINDOW> I ALSO CAN NOT SCROLL AND I HAVE TO USE THE SCROLL BAR ON THE SIDE OF THE SCREEN> WHAT THE HELL IS HAPPENING TO FIREFOX? ALSO WHAT IS TROUBLESHOOT MODE? APPARENTLY IT IS ON BUT IF I TRY TO TURN IT OFF IT CLOSES ALL FIREFOX WINDOWS AND ASKS IF I WANT TO TURN IT OFF> IF I SKIP THAT AND JUST OPEN FIREFOX IT JUST BEHAVES LIKE THIS> IF I TRY TO TURN IT OFF IT SAYS IT IS CLEARING ALL MY EXTENSIONS BUT KEEPING BROWSING HISTORY COOKIES ETC BUT IT DOESN"T EVEN TURN IT OFF> IT JUST GOES BACK TO THE SCREEN ASKING ME IF I WANT TO TURN TROUBLESHOOTING OFF> ALSO THE > SYMBOL IS SUPPOSED TO BE A PERIOD AND QUOTATION MARKS ARE SUPPOSED TO BE APOSTROPHES> LIKE I SAID< WHATEVER I TYPE IS CAPITALIZED< AS IF I AM CONSTANTLY HITTING SHIFT EVEN THOUGH I AM NOT>

All Replies (1)

more options

You need to get out of troubleshoot mode and that may fix the other issues. See the article below.

https://support.mozilla.org/en-US/kb/firefox-stuck-troubleshoot-mode