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Firefox administrative username and password issues

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I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is working including my apple login which has been recommended by several people. How do I get this information or bypass this function. I used Firefox on my old computer with the same software and this was never an issue.

Thank you for your help:)

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is working including my apple login which has been recommended by several people. How do I get this information or bypass this function. I used Firefox on my old computer with the same software and this was never an issue. Thank you for your help:)
Attached screenshots

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Hmm, access to the system keychain. Is there any way to grant Firefox that permission through Apple's App permission settings panels instead? (As a Windows person, that's just a guess.)

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Is this about the Gatekeeper blocking access ?